Once you suspect that you have a termite problem, or any pest problem for that matter, it is important to choose the right pest control company. When looking for an extermination company you can trust, it is important to know the right questions to ask and what to look for in a reliable business.
Check that they are Licensed and Insured
First: find out about the company’s state licensing status. If they are not licensed you should pass on their services even if they are offering a better rate. Second: once you have seen the proof of licensing ask about their insurance coverage. You will want to make sure that their coverage will cover any mishaps or damages that might occur in the termite removal process. It’s their insurance that is going to cover any damage they accidentally cause to your home, so be sure they have coverage.
Check Reviews and Past Customers
Now that you know that they are a legitimate pest control service, do some of your own research to find out the quality of their work. Finding out if they are a member of the Better Business Bureau and/or Chamber of Commerce will enable you to find out if any complaints have been filed against them. Another good way to check the quality of their work is to ask for customer referrals. However, be aware that when a company gives you a referral it is usually a customer that was satisfied with their work. Knowing this be prepared for raving reviews, but be sure to ask specifically if there were any negative aspects with dealing with that service. It may also be helpful to find out how that client felt about the way their questions were answered, if there were any contractual problems, and if they would use the service again. You will also want to ask if this service ended their termite problem. If not or if the pests returned find out how the pest control service handled it.
Meet with Them in Person
The next step is to find out if they fit your professional expectations. Do this by having the pest control company come to your home. The first thing to take note of will is if they arrived to your home on time or not. This is a good indicator of professionalism and respect for your time. Next, evaluate the representative by noting their appearance and attire. Also, make a point to look at the vehicle they drove to your home. Was it clean? Did it seem to be in good working order? Then, be sure they answered your questions fully and respectfully. This first meeting should give you a pretty good idea of the kind of pest control service this person represents.
Review the Contract Thoroughly
Once you have selected the right company for you you’re ready to sign a contract for service. Before signing the contract, be sure to read it through carefully. Pay close attention to the section about the process for handling damages or disputes in your contract. Also, look for correct service dates and fin the cancellation policy. Once you feel comfortable with the company you have chosen feel free to sign the contract then and there. Or you might want to take it with and sleep on it. Giving yourself this extra time will help you by allowing you to read the contract a little more carefully.
Remember, you are trusting this company to come into your home with dangerous chemicals so always make sure you’ve done your homework before any damage is done.